1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services:

Personal Information You Provide:

• Business contact information (name, business name, email address, phone number)
• Business details (address, description, services offered, hours of operation)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Communications with us (customer service inquiries, feedback)

Information We Collect Automatically:

• Usage data (pages visited, time spent, click patterns)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Location data (if you choose to share it)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To create and maintain your business listing, process memberships, and provide directory services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Marketing: To send promotional materials about our services and local business events (only with your consent)
• Analytics: To analyze website usage, improve our services, and understand user preferences
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Public Directory: Your business information (name, address, services) will be displayed in our public business directory
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent

4. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication protocols
• Staff training on data protection practices

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the Contact section below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@cutlerbaybiz.com
• Phone: +1 (305) 879-2994
• Address: 13070 SW 248TH ST STE 1, Miami FL, 33032

We will respond to your inquiry within 30 days of receipt.